Privacy Policy - OLISYS LLC

Last Updated: February 2025

1. INTRODUCTION AND ACCEPTANCE

1.1 WELCOME TO OLISYS LLC

Welcome to www.olisysgroup.com (the “Website”), owned and operated by Olisys LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Website, including any content, functionality, and services offered on or through the Website.

1.2 ACCEPTANCE OF TERMS

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website. These Terms constitute a legally binding agreement between you and the Company.

1.3 ELIGIBILITY

By using the Website, you represent and warrant that you are at least 13 years of age and have the legal capacity to enter into these Terms. If you are accessing or using the Website on behalf of a company, entity, or organization, you represent and warrant that you are an authorized representative with the authority to bind such entity to these Terms.

2. DEFINITIONS

2.1 “CONTENT”

Refers to all information, data, text, software, music, sound, photographs, graphics, videos, messages, or other materials that are posted, uploaded, displayed, or otherwise made available on the Website.

2.2 “PERSONAL INFORMATION”

Means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, as defined under applicable privacy laws.

2.3 “USER,” “YOU,” AND “YOUR”

Refers to any individual who accesses or uses the Website.

2.4 “USER-GENERATED CONTENT”

Means any Content that a User posts, uploads, publishes, submits, or transmits to be made available through the Website.

2.5 “WEBSITE”

Refers to www.olisysgroup.com, including all of its subdomains, content, features, and functionality.

9. PRIVACY POLICY

9.1 Privacy Policy Incorporation

Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, and share information about you when you use the Website. By using the Website, you consent to our collection, use, and sharing of information as described in our Privacy Policy.

9.2 Privacy Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

9.3 Washington Privacy Rights

As a Washington resident, you may have specific privacy rights under Washington law, including the Washington Consumer Protection Act (RCW 19.86) and the Washington Data Breach Notification Law (RCW 19.255.010). We are committed to complying with these laws and protecting your privacy rights.

10. DATA COLLECTION AND USE

10.1 Types of Information Collected

  • Contact Information: Name, email address, phone number, mailing address, and other information you provide when creating an account or contacting us.
  • Account Information: Username, password, account preferences, and other information related to your account.
  • Behavioral Data: Information about how you use the Website, including Cookies, Log Data, Usage Data, and Device Information.

10.2 Purposes of Data Collection

  • To provide, maintain, and improve the Website;
  • To process and complete transactions;
  • To send you technical notices, updates, security alerts, and support and administrative messages;
  • To respond to your comments, questions, and requests;
  • To monitor and analyze trends, usage, and activities in connection with the Website;
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities;
  • To personalize and improve the Website and provide content or features that match user profiles or interests;
  • For any other purpose with your consent.

10.3 Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Your consent;
  • The performance of a contract with you;
  • Compliance with a legal obligation;
  • Protection of your vital interests or those of another person;
  • The legitimate interests pursued by us or by a third party;
  • The performance of a task carried out in the public interest.

10.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

11. MARKETING COMMUNICATIONS

11.1 Marketing Communications

With your consent, we may use your personal information to send you marketing communications about our products, services, promotions, and events that may be of interest to you. These communications may be delivered via email, text message, phone call, or postal mail.

11.2 Third-Party Marketing

We may share your personal information with selected third parties for their marketing purposes, but only with your explicit consent. These third parties may include:

  • Business partners who offer complementary products or services;
  • Advertising networks that require the data to select and serve relevant advertisements to you;
  • Analytics and search engine providers that assist us in the improvement and optimization of our Website.

11.3 CAN-SPAM ACT Compliance

All marketing emails sent by us will include:

  • Clear identification of the sender;
  • A valid physical postal address;
  • A clear and conspicuous disclosure that the message is an advertisement or solicitation;
  • A clear and conspicuous opt-out mechanism;
  • Prompt processing of opt-out requests.

12. OPT-OUT RIGHTS

12.1 Comprehensive Opt-Out Portal

We provide a comprehensive opt-out portal that allows you to manage your communication preferences and control how your personal information is used. Through this portal, you can:

  • Opt out of receiving marketing communications;
  • Opt out of having your personal information shared with third parties for marketing purposes;
  • Opt out of certain types of data collection and processing;
  • Access, correct, or delete your personal information;
  • Exercise any other privacy rights available to you under applicable law.

12.2 Accessing the Opt-Out Portal

To access the opt-out portal, please visit www.olisysgroup.com/preferences or contact us at privacy@olisysgroup.com. We will respond to your request within a reasonable timeframe, typically within 30 days.

13. DATA RETENTION

13.1 Retention Period

We will retain your personal information for a period of two (2) years after your last activity on the Website, or for as long as necessary to fulfill the purposes outlined in these Terms and our Privacy Policy, unless a longer retention period is required or permitted by law.

13.2 Retention Criteria

  • The length of time we have an ongoing relationship with you and provide services to you;
  • Whether there is a legal obligation to which we are subject;
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations);
  • The nature and sensitivity of the personal information.

13.3 Data Deletion

After the retention period expires, we will delete or anonymize your personal information, unless:

  • We are required to retain it to comply with applicable laws or regulations;
  • We need to retain it for legitimate business purposes, such as fraud prevention or business analytics;
  • You have requested that we retain specific information.

13.4 Account Closure

If you close your account, we will delete or anonymize your personal information within 30 days, except for information that we are required to retain for legal or legitimate business purposes. Please note that some information may remain in our backup systems for a period of time after your account is closed.

14. DATA SECURITY

14.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of sensitive personal information both in transit and at rest;
  • Regular security assessments and penetration testing;
  • Access controls and authentication mechanisms;
  • Firewalls and intrusion detection systems;
  • Regular security updates and patches;
  • Employee training on data security and privacy;
  • Physical security measures for our facilities.

14.2 Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and the relevant authorities as required by applicable law, including the Washington Data Breach Notification Law (RCW 19.255.010). This notification will include:

  • A description of the nature of the breach;
  • The categories and approximate number of individuals affected;
  • The categories and approximate number of personal information records concerned;
  • The likely consequences of the breach;
  • The measures taken or proposed to address the breach;
  • Contact information for inquiries.

15. INTERNATIONAL DATA TRANSFERS

15.1 Cross-Border Transfers

We may transfer, store, and process your